Privacy Policy

Sam Hing Scales Factory Limited ("the Company") Internet Privacy Policy Statement ("this Statement")

Your privacy on the Internet is of the utmost importance to us. The Company has its own Personal Information Collection Statement (“PIC Statement”) which is available on www.samhing.com.hk (“the Website”) and which you are deemed to have visited, read and fully understand. The PIC Statement will demonstrate how the Company collects, uses, stores, discloses, transfers, safeguards and accesses your information (including your personal data) (“Data”) in accordance with the Personal Data (Privacy) Ordinance from the Website and assists you in making informed decisions when using the Website and services of the Company. We endeavour to continuously access our privacy practices in light of new technology, business practices and the needs of our users, visitors and customers. Our privacy policy may therefore be amended from time to time without notification. You should therefore check this Statement regularly to ensure that you are aware of our latest policies, as your continued use of this Website indicates your acceptance of any change to this Statement.

 

What Information Do We Collect?

1. DATA YOU CHOOSE TO PROVIDE
Personal information

While using the services of the Website, you may have to provide to the Company your Data including but not limited to your name, telephone number, email address, postal address, browsing behavior, etc. You agree to provide the Company such information voluntarily. Failure to provide such information may result in our being unable to provide you with our services. On occasion, we may also collect additional personal data from you in connection with enquiry, surveys and/or our promotional activities, etc.

 

In addition to providing the Data to us, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protection for these electronic communications that we employ in the maintenance of information received by mail and telephone. 

 

2. WEBSITE USER INFORMATION
Cookies

A cookie is a small data file that certain websites store in your computer when you visit them. Cookies are commonly used to facilitate transmission to you and to provide more useful features. You may set your browser to reject cookies, or tell you when a cookie is being sent. However, cookies are necessary for some features of the Website to work, e.g. to maintain continuity during a session. If they are not accepted, those features may not work properly. We also use these devices to find out more about the use of our Website by users and their preferences but only to improve our services. We note traffic, pages visited, time spent etc [and may share summarized traffic data with advertisers.

We use a third-party advertising company to collect data about the Website’s traffic. Cookies and anonymous identifiers are used at the Website to help us measure the effectiveness of our advertising and how visitors use the Website. [This company may use information (not including your name, address, email address or telephone number) about your visit to the Website in order to provide advertisements about goods and services that may be of interest to you. For more information about the technology used for advertising features, please visit: https://www.google.com/policies/privacy/key-terms/

For more information about how to set your browser to reject cookies, please click here: https://tools.google.com/dlpage/gaoptout/

 

IP addresses

We also log IP addresses, or the location of your computer on the internet for system administration and troubleshooting purposes. We may also use IP address logs to track your session or your behavior on the Website.

 

Protection of Data

The Company will use various security technologies and procedures to protect your Data from unauthorized access, use or disclosure. Provision by you of your Data to any third party has nothing to do with the Society and we will not have any responsibility on such.

 

How Do We Use Your Data?

Essentially, we use your Data for purposes of administering our business activities, providing user and customer services, making available other products and services to you and other prospective users and customers, and marketing programmes and related services, inclusive of events organized by the Company. We may also use your Data to notify you about important changes to the Website, new services and special offers, if any that we think you will be interested in.

 

The main purposes for which your Data may be used by us are:

  • Processing your application or registration for our services, enquiry or feedback
  • Processing orders, billings and payments
  • Incorporation into our user database
  • Provision of contents and business details in response to enquiries and complaints
  • Operation
  • Surveys
  • Direct marketing and advertising
  • Personalized marketing
  • Distributing marketing materials via all available channels, including but not limited to email and telephone
  • Comply with disclosure requirements under any law, administrative policy or regulation applicable in [or outside] Hong Kong
  • Public notices
  • Auditing
  • Other related purposes

How Long Do We Keep Your Data

We will keep your Data in one or more databases of the Company for as long as it is necessary to serve you or to continue to provide services you have requested. We will retain and store your Data for our archival purposes only for a reasonable period if you cease to be our customer unless the law requires us to keep it for longer.

 

Disclosure of Data

Employee access
In general, our business practice limits employee access to confidential information, and limits the use and disclosure of such information to authorized persons, processes and transactions. Employees designated to handle Data will be instructed to do in accordance with the terms of this Statement.

 

Third parties disclosure
Your Data held by us will be kept confidential but we may provide such Data to:

  • Banks and other financial institutions in connection with the collection of payments due from you
  • Any person, agent, advisor, auditor, contractor or service provider who provides administrative, telecommunication, computer, payment or other services or advices to us in connection with our operations
  • Any person under a duty of confidentiality to us
  • Any person to whom we are required to make disclosure to in accordance with the requirements of any law, administrative policy or regulation applicable in or outside Hong Kong

You should also note that the personal data privacy protection as set out in this Statement does not apply to Data which is passed by you to third parties, and we are not responsible for the protection of your Data or lack thereof by such third parties.

 

What About Other Website's Link To The Website

Please note that the Website contains links to other sites. When you use a link to go from the Website to another website, this Statement is no longer in effect as regards that other site. Your browsing and interruption on other websites, including websites that have a link to the Website, is subject to that website’s own rules and policies which may differ from those of the Website.

 

The Company is not responsible for the practices employed and how information is collected by websites linked to or from the Website nor for the information or contents contained therein.

 

Your Consent and Rights to Access and Amend

By continuing using the Website and our services, you have accepted this Statement. If you are unwilling to be bound by the terms of this Statement and our Website Terms of Use, please do not use this Website. If you use this Website, after you have completed the enquiry form and pressed the button “submit”, it confirms that you have read and understood this Statement and agreed to how personal data are collected and used as provided in this Statement.

 

You are aware that according to Personal Data (Privacy) Ordinance, you have the right to access your personal data held by the Company and request amendment to the personal data you previously provided, or opt out of receiving email messages from us and delete your member account at any time. Please send us your requests of personal data access or modification by email or by post to:

 

Customer Service Department
Sam Hing Scales Factory Limited

Room 402, 4/F, Fuk Hong Industrial Building, 

60 Tong Mi Road, Mongkok,

Kowloon, Hong Kong

Tel: (852) 2393 1144
Fax: (852) 2789 3030
Email：cs@samhing.com.hk

 

Except as otherwise provided in this Statement, your personal data as an individual subscriber will not be provided to any third party without your consent.

 

If there is any conflict between the Chinese and English versions of this Statement, the English version prevails.

Last Updated: 1 January 2025

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